Connect with us
Apply Now

Executive Voice

How Review Wave Founder Matt Prados Built A Multi-Million-Dollar Business By Helping Healthcare Professionals

Today, we live in a world wherein many people aspire to achieve financial freedom in their lives. Self-made millionaires will tell you that building your own business is one of the best ways to attain coveted financial freedom. Most of these highly successful people are no smarter than you, but they could turn the tide in their favor and become victorious.

Review Wave Founder Matt Prados is among the so-called self-made millionaires who built their wealth by establishing their own businesses. Matt only had six weeks of traditional college, but he faced the odds of carving his niche in the software industry. He serves as proof that having a college degree is not the only route to success. A strong work ethic and determination can also put you on the road to success.

Matt believed that establishing your business is an alternative road to success. “I took a different route to success. I walked out of college and started my entrepreneurship journey,” he shared. He now owned two companies that he built from scratch. One of which is Review Wave, the provider of the number one platform for reputation management and review marketing.


Starting Point
Matt started the first of his two companies 12 years ago. The company provides digital marketing, AdWords, Facebook ads, and conversion optimization to clients. It can be checked by visiting https://gotchalocal.com/. It is primarily designed to help chiropractors in their digital marketing needs. “We grew from zero to a million dollars annually, pretty much immediately,” he said.

“About six years ago, we asked some of our best clients what made them do better with their digital marketing. We found that the common denominator was patient reviews. From that point, we told our clients to get more reviews and started coaching clients on how to boost their reviews,” Matt narrated.

However, the results left Matt perplexing because the data showed that the clients already doing well in reviews got better. Meanwhile, clients who did not have any reviews continue to struggle. “We realized that there was a problem here. It was not just about asking for reviews,” he added.


Becoming Part Of The Software Industry
It led Matt to build the first version of their software to automate the feedback process. Without realizing it, he is already creating his niche in the software and later called his second company, Review Wave.

“The early version of our software replaces the staff and the confrontation part with the patient with email and texting,” Matt explained. He added that when they implemented automation, they discovered that everybody got results. However, the results were once again vastly different. “Clients who were already getting good reviews got way more reviews than others. On the other hand, clients who already have fewer reviews only got a limited number of reviews,” he continued.

It opened Pandora’s box for Matt and made him realize that not all patients are happy at their doctor’s office. He deep-dives into the results, determined to know the real problem. “We read the negative feedback to know what people are saying and why they are unhappy,” he said.

Digging into the negative feedback helped Matt to streamline those practices to create a better patient experience. It was a eureka moment for him because he unearthed the root cause of the problem. It was all about improving the patient experience and not asking for reviews. Now that he knows the actual problem and the right solution, Matt started coaching clients on fixing the problem. He showed the clients how to turn unhappy patients into rating fans by providing their patients with a better health care experience.

Matt noted that they exploded with success when adding various features that provide convenience to the patients. “We added mobile apps for the patients, allowing them to book a schedule online,” he said.

Matt clarified that every part of their software was not another version of something already existing in the market. “We built the best version that our clients could get,” he continued.

As a result, Matt revealed that clients who used to struggle now get more good reviews because their patient experience is off the charts. “For most of our clients, it is their first time in their entire career that they start getting new patients from the Internet because of their positive reputation,” he added. Using Review Wave’s software, Matt’s clients are getting 100 more patients annually.


Final Thoughts
Matt is a testament that anyone can turn a bright idea into a thriving business. As an entrepreneur, the Review Wave founder has a passion for determining the root cause of the problem and offering the best solution. In his case, Matt successfully utilized automation to improve the patient experience. Like in any other industry, if you improve the customer experience it will work wonders for your business. It will allow you to get more clients and boost your revenue.

Matt built a business that helps millions of people receive better healthcare through better customer experience and service from their healthcare providers. It showed the importance of focusing on addressing the needs of the customers. If you focus on them, they will continue to patronize your business.

Learn how to automate your healthcare business to create a better patient experience with Review Wave founder Matt Prados by visiting https://www.reviewwave.com/.

Continue Reading

Copyright © 2022 Disrupt ™ Magazine is a Minority Owned Privately Held Company - Disrupt ™ was founder by Puerto Rican serial entrepreneur and philanthropist Tony Delgado who is on a mission to transform Latin America using the power of education and entrepreneurship.

Disrupt ™ Magazine
151 Calle San Francisco
Suite 200
San Juan, Puerto Rico, 00901

Opinions expressed by Disrupt Contributors are their own. Disrupt Magazine invites voices from many diverse walks of life to share their perspectives on our contributor platform. We are big believers in freedom of speech and while we do enforce our community guidelines, we do not actively censor stories on our platform because we want to give our contributors the freedom to express their opinions. Articles are not commissioned by our editorial team, and opinions expressed by our community contributors do not reflect the opinions of Disrupt or its employees.
We are committed to fighting the spread of misinformation online so if you feel an article on our platform goes against our community guidelines or contains false information, we do encourage you to report it. We need your help to fight the spread of misinformation. For more information please visit our Contributor Guidelines available here.

Disrupt ™ is the voice of latino entrepreneurs around the world. We are part of a movement to increase diversity in the technology industry and we are focused on using entrepreneurship to grow new economies in underserved communities both here in Puerto Rico and throughout Latin America. We enable millennials to become what they want to become in life by learning new skills and leveraging the power of the digital economy. We are living proof that all you need to succeed in this new economy is a landing page and a dream. Disrupt tells the stories of the world top entrepreneurs, developers, creators, and digital marketers and help empower them to teach others the skills they used to grow their careers, chase their passions and create financial freedom for themselves, their families, and their lives, all while living out their true purpose. We recognize the fact that most young people are opting to skip college in exchange for entrepreneurship and real-life experience. Disrupt Magazine was designed to give the world a taste of that.