Joshua Littlejohn is the 22-year-old entrepreneur behind the booming Norgress Technologies Corp. Norgress rhymes with progress, and that is precisely what the company is all about — helping businesses make progress.
Knowing well that change is the only constant thing in business, Joshua Littlejohn is using his expertise to help companies achieve their strategic goals as they increase revenue and build customer relations. This boosts their productivity, client relationships, and reduces their operational costs.
Joshua Littlejohn is an entrepreneur who holds many professions which he attests has helped him overcome many hurdles as he was growing his company. He launched Norgress in January 2017. Four years later, Joshua and his team have worked with startups, mid-range businesses, and Fortune 500 companies.
Norgress has been so successful in the marketing industry, which is filled with companies, thanks to their broad service offerings – consultancy, digital media, and information technology – all under one roof.
In our series featuring successful and disruptive companies, we managed to interview Joshua Littlejohn. Meeting him was thrilling, especially due to his professionalism despite the age. At 22, most people are still finding their bearing, but Joshua’s story is different.
Here is our interview with him.
What’s your daily routine for success?
I’m up at 6:30 AM most mornings, despite not going to bed until after Midnight. For someone like myself, who is somewhat sleep deprived, I think it is essential to ensure that you’re holding up other aspects of your health. For this reason, I prioritize making sure I’m taking care of myself in other ways. For hydration, I drink at least 3,000 ml of water daily and get in a half-hour workout seven days a week.
What excites you the most about your business right now?
I’ve always said the one thing that excites me the most about my business is the clients we get to work with. We are never tied to one industry or sector. Whether we’re working on a contract for retail, transportation, finance, foods, or entertainment — the nature of Norgress requires us to study our clients, learn their industry, and act as an extension of them. Because of this, it feels like every day I’m working in a new job. I can never say my job never gets boring.
How did you make a name for yourself in your industry?
I had no intention of starting a business. As bad as that may sound, I just needed to pay my bills. I started Norgress after I was informed about an opportunity with a well-known technology company but later learned that they were sub-contracting other companies and not hiring individuals. So, I withdrew $500 from my savings and registered my company, got a domain, built a website, and voilà! I had my own business. I submitted my application; it was approved, and I was officially contracted through Norgress. Having the endorsement of such a large company from the start opened the door when it came time to pitch to other clients. I credit that to giving me my start.
What obstacles did you face to get to where you are now?
I’ve certainly felt the effects of looking different from my peers, coupled with the fact that I’m so young. There has certainly been no shortage of obstacles coupled with microaggressions and indignities. I remember a business banking advisor refusing my application for an account because “my parents were not with me,” this was despite explaining to him that I was the company’s sole owner and over the age of majority. It was an eye-opening and embarrassing experience.
How did you overcome these obstacles?
As a teen, I went to four different high schools and moved to Canada with my family in the 9th grade. While undoubtedly not the steadiest of upbringings, this helped me to construct myself and establish my preeminent viewpoint: the only constant thing is change. Regardless of what obstacles I may face, I keep in mind they are not permanent. That idea fuels me to keep going.
What makes you different within your industry?
As someone who has a diverse childhood, growing up on the islands and interacting with so many different people from all different origins and backgrounds, I have earned a broad worldview. And the company that I have built reflects that worldview. My team has people from all over the globe who bring their values and visions. That helps to broaden our understanding and provide us with multiple perspectives. I think that truly differentiates myself and my team within our industry.
What recent new technology excites you?
I’m super thrilled by the possibilities of artificial intelligence. However, it is not lost on me that artificial intelligence, coupled with increasing automation, can increase inequality and reduce social mobility. To combat this, I believe persons like myself and other business stakeholders must commit to creating policies and structuring operations in such a way that this does not happen. Instead, new artificial intelligence technologies should be used to empower workforces and streamline business practices.
Advice to other entrepreneurs
As I mentioned before, everything is prone to change. Entrepreneurs should always be ready to embrace change. It is through that fact that I laid the foundation of Norgress. I am now helping companies to make progress with the most efficient steps.