One may think of the mortgage application process as a dull, unenjoyable affair- on top of being somewhat nerve-wracking, especially if you’ve got some credit or income issues. Most homebuyers go through the process with barely any idea what’s going on until their brokerage finally returns your call and explains the progress in a vague fashion. After all, you wouldn’t expect a mortgage agency to put a premium on customer service while trying to juggle your mortgage, right? Wrong.
While this could describe the process for many homebuyers, the reality is that a mortgage process can in fact be a memorable experience. That is, so long as you enlist the help of an agency that knows how to show their clients what supreme customer service is without shirking on results. Great thing is, we know of one such company that doesn’t shy away from striving to consistently provide excellent customer satisfaction for all their clients.
Based in Toronto, Dunamis Capital Corp. is one of the leading mortgage and life insurance agencies in Canada. They operate under the CENTUM banner, providing mortgage and insurance solutions to homebuyers and homeowners all across the country. Though they’ve experienced much growth since their founding, the agency still has its feet planted firmly on the ground, acknowledging that their success only comes from their clients’ own. “Dunamis Capital Corp. was founded with a single mission: to be the most successful, creative, and ground-breaking Mortgage and Life Insurance agency in Canada.” Veronica Oshodi, one of Dunamis’ mortgage and insurance agents tells us.
The Dunamis agent continues, saying “we understand that change is not always easy, especially during COVID. Since we specialize in Mortgages and Life Insurance, we’ve been helping both individuals and companies of all sizes respond to industry transitions in order to stay competitive. Our years of experience have taught us to always prioritize our clients’ satisfaction and financial success.”
The company’s primary goal, as Veronica puts it, is to “provide the best customer service for all our clients. We listen to our client’s needs and make sure to meet those goals and needs. We provide our clients with financial advice on things like how to maintain a good credit score, or how much down payment they need for a future purchase. We do not rush our clients, rather we provide them with a customized plan that would help them buy their home either now or in the future.”
While other agencies might focus on bulldozing the process like a bull in a china shop in an effort to secure a mortgage for their clients as fast as possible, Dunamis sets itself apart from the competition. Their approach to mortgages involves “paying attention to the details of our clients and understanding the struggles of coming up with a down payment, because once upon a time we were in their position. Our process of deal flow is unique because we begin with questionnaires to understand our clients’ goals and dreams. We customize the process of coaching them on how to rebuild their credit, down payment component, the closing cost, so on, and we break it down for them into 3 months, 6 months, or a 1-year plan before they can actually apply for a mortgage so that when they do, everything is in place for maximum results and satisfaction.” Veronica explains.
With their almost single-minded dedication to putting their clients first, it makes sense that Dunamis’ vision for the future in 10 years’ time is to be one of the top 1% Boutique Brokerages in Canada. According to Veronica, “The objective is to grow and expand further out, push ourselves to become one of the sought after Boutique Brokerages in the GTA. Our ideal success is when our clients write to let us know that they felt like we held their hands throughout the process and didn’t feel left alone.”
The popular saying goes, “trust the process.” However, if we’re talking about mortgages, you need to make sure the process you’re trusting has your best interest in mind. That said, because of Dunamis Capital Corp.’s commitment to putting their clients first no matter what the scenario, they ought to be your prime choice for mortgage partners. Should you be in the market for a mortgage service that’ll have you enjoying the entire process thanks to supreme customer service and great results, touch base with the professionals at Dunamis Capital Corp. at your soonest convenience.
Source: Variance Marketing