Founder of Freelance Hustle and popular freelance professional, Vasily Kichigin, pinpoints going overboard to satisfy his customers as his unique selling point on Fiverr.com
Vasily Kichigin’s amazing journey through has been phenomenal, to say the least. As a graduate of Business Administration from the College of Charleston and a passionate professional tennis player, one would wonder how the Russian entrepreneur found himself in the world of freelancing. However, his diverse background could have served as a plus for him as a professional freelancer, as he has been able to rise to the highest echelon as a top-rated seller on Fiverr.com.
Vasily’s remarkable feat as a freelancer and a social media marketing expert can be attributed to being on Fiverr.com and pushing all of his services on the platform. While several people expressed their concerns about Vasily’s decision to devote so much time and energy to building his business on a platform, the freelancer was focused on exploiting the massive potentials he saw while developing his skills.
“I honestly decided to put all of my focus on scaling my Fiverr account and in the end, it paid off. I didn’t try to focus on other niches or businesses. I just went all-in into Fiverr and was able to master my reputation on the platform,” said Vasily said.
Vasily highlighted his Fiverr success journey on his YouTube and IGTV channels. His works also caught the attention of several forum organizers in different parts of the world, with his story drawing their attention. Consequently, he was invited as a speaker to their events, which included LEAP Summit, Payoneer Forum, Manila Hustle Conference, and a host of others.
Over the years, Vasily has demonstrated his passion to deliver the best possible experience to his customers. “That has been my goal for every customer and I believe I was able to reach a level like that on Fiverr because I was always overdelivering to all of my clients,” said Vasily. “Possibly I was making less money per client than competitors, but giving clients 150% – not 100% – will eventually make them more satisfied and raise chances that he or she will speak very highly of your service to their friends, colleagues,” Vasily continued.
Vasily described his move as a sacrifice to achieve greatness in the long term. This seems to have paid off, turning more of his clients to recurring and loyal customers and advocates of the brand.