After spending $6.2 billion to purchase its former competitor Datto, Kaseya would seemingly be ready to pull back the reins. But, according to CEO Fred Voccola, that couldn’t be further from the truth.
“The phrase put your money where your mouth is? That’s what we’re doing,” said Fred Voccola, the CEO of Kaseya, an award-winning provider of unified IT management and security solutions for small-to-midsized businesses and managed service providers.
The acquisition of Datto for Kaseya in June serves as an essential cog in Kaseya’s plan to expand its all-encompassing IT solutions and what it calls its “IT Complete strategy.” But the initial acquisition cost isn’t the only money the company plans to invest in Datto, Fred Voccola said.
The CEO said that after acquiring Datto, Kaseya intends to invest an additional $7.8 billion into the company. This many shocked insiders in the IT industry, who expected inevitable cutbacks to occur after the acquisition of one competitor by another.
Voccola ought to know how to make it in this industry — bringing a wealth of experience to bear. Voccola served as president of the Brand Network Division at Yodle and was also the co-founder and COO of Identify Software, a pioneer in APM software.
Today, he has led Kaseya and its brands including IT Glue, Unitrends, RapidFire Tools, RocketCyber, and others — in their effort to support small and medium-sized businesses and managed service providers, which has led the company to serve over 40,000 customers worldwide.
Fred Voccola Explains Growth Strategy of Datto, Kaseya, and Other Brands After Merger
To meet the needs of this growth with Datto, Kaseya’s CEO said that the company will need to expand its workforce across multiple departments. As of mid-summer, Fred Voccola said Kaseya employed roughly 900 engineers. That’s likely to increase to more than 1,000 by the end of 2023 and more than 1,200 by 2024.
Over in the technical support organization that Kaseya recently merged, the 546 workers the department had as of August is expected to increase by more than 60% by the end of next year.
Fred Voccola explained that these additional employees would be managed by the head of Datto’s technical support unit before Kaseya acquired them, Rob Haggerty, and will employ the established support processes Datto created.
“Datto has absolutely world-class technical support,” Fred Voccola said in a keynote address at the DattoCon partner conference in early September.
“That’s the model of the combined company moving forward. We’re just putting it on steroids.”
Fred Voccola also said that following the acquisition of Datto, Kaseya is “making gargantuan investments” in account management. The department had 1,028 people in September of this year to a projected 1,425 by April of 2023 and 2,225 by the end of next year.
Acquisitions in the IT sector often mean a contraction, as the acquiring company keeps what works for them and then gets rid of everything else. That’s not the approach they are taking under Kaseya CEO Fred Voccola.