The virtual number is considered the main service of IP-telephony.
A virtual number is a standard phone number with many benefits. About the features of use, options for using virtual numbers and will be discussed further. Details can be found at Telnum.net.
Connecting a virtual number
What is a virtual number? This is a special service that allows you to save on telephone communications. Its essence is very simple. There is a company that owns telephone numbers in different regions and countries, which it leases or provides for permanent use to other companies. It receives a call to a virtual number , transfers it to the server, through which the user of the service can receive it.
Features of virtual numbers:
- Lots of lines. A regular phone number is supposed to receive one call. Virtual calls are designed for an unlimited number of incoming calls. Thus, the quality of customer service is improved.
- Lack of connection to the office of the company. The virtual number is not associated with the location of the subscriber and the company. The office can be located in one region, and the number can be linked to another. At the same time, the subscriber will not even be able to guess that, calling in his region, he falls into another.
- Fast connection. To connect a virtual number, you do not need special equipment, laying wires. To start using this service, it is enough to find the appropriate service on the Internet, have a laptop or smartphone and a stable Internet connection.
These are just some of the benefits of this service, in reality there are many more.
Examples of using virtual numbers
Virtual telephony allows you to save on communications. A company that has several offices in different cities and countries can connect the phone numbers of its offices to a virtual PBX. Thus, a single network is created, calls in which are completely free.
If a company enters a new market, then before opening a representative office, it is possible to assess the prospects of the idea by connecting virtual telephone numbers in the codes of the corresponding regions. Thus, the company can form a customer base, in fact, remotely and at minimal cost.
Companies can choose virtual telephony for different purposes. Providers offer virtual numbers of different types – federal, foreign. The cost of the service depends on the set of functions, selected numbers and other parameters.