Customer Demand Disruption – Automated Solutions and Micro-Fulfillment With McMurray Stern

Since March 2020, the global supply chain has experienced severe and long-lasting effects from the COVID-19 pandemic. Customer demand has increased dramatically while employment rates have decreased. There are solutions to help survive this crisis and McMurray Stern Automated Storage Solutions can help.

Companies like McMurray Stern, specialize in the technology built for creating efficient running warehouses to ensure maximum productivity. With the right storage solution, companies can complete orders more effectively and meet customer demand. McMurray Stern has five categories of solutions including micro-fulfillment, automated, robotic systems, and architecture. Each of these solutions contains many systems to increase warehouse efficiency; systems include Vertical Lift Modules, carousels, HAIPick robots, and shuttle systems.

Micro-fulfillment has played a huge role in resolving the customer demand disruption crisis. This type of solution helps company warehouses complete orders more efficiently without the hassle of finding labor. Since the pandemic, labor has become hard to find. However, storage solution experts such as McMurray Stern President Kenny DeAngelis understand how to combat this labor issue.

“In order to fulfill consumer demands and needs, you need to get products closer to the customer. This is where micro-fulfillment and automated storage systems come to play. There’s simply not enough labor to fulfill these needs,” Angelis says.

Compared to the typical micro-fulfillment systems that cater towards the manufacturer and the quantity goal, McMurray Stern focuses on the warehouse’s needs plus the customer’s satisfaction. The storage solution company strives “to exceed customer expectations for convenience, speed, and accuracy.”

Micro-fulfillment centers can be located in any warehouse up to 10,000 square feet. Because of the disruption in the supply chain, efficiency has never been more important in these warehouses. Companies need solutions and McMurray Stern has them all.

McMurray Stern’s micro-fulfillment solutions are designed to enhance adaptability to meet customer needs in-person, in the store, and online. Additionally, this solution is economically friendly. By choosing McMurray Stern’s micro-fulfillment solution, you “lower your delivery and operational costs significantly by using micro-fulfillment delivery in one area.” It also has a faster delivery time and increasing scalability that offers companies a range of capabilities.

Lights out warehouses, a realm of robots that work “ghost shifts” where no artificial light is needed. This is just one other advantage to upgrading your warehouse to automated solutions. These robots are fast, efficient, accurate, and require little to no attention while your orders are fulfilled. Without the need for light, businesses can save massive amounts of money on electricity ー plus, it is environmentally friendly. Businesses can use this money to put towards wages, new technology, or warehouse additions.

Pharmaceutical and food companies typically have warehouses that require extreme temperatures because of the medicine and food being transported, packaged, and organized. Using McMurray Stern’s automated picking solutions to help achieve these tasks will eliminate the need for human workers in those conditions.

There are only advantages to using micro-fulfillment in your warehouses. Take Vice President Pat Fitzpatrick’s word for it: “Automated micro-fulfillment solutions are allowing retailers and grocers of all sizes to begin closing the gap on [customer] demand and compete by bringing that service in-house.”

The Customer Demand Disruption has certainly affected the supply chain ー and mostly in negative ways. But there is a solution: automated storage robots and advanced technology. Micro-fulfillment is the easiest and fastest way to meet customer demand while still dealing with the shortage of labor. There are four different approaches for McMurray Stern’s micro-fulfillment solutions so there is something for everyone, regardless of how big or small the company is.

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