Everything You Didn’t Know About Salesforce

The Data Activation company Salesforce has quite a lot of cool secrets hidden right underneath the hood and several interesting facts and stories about how the business was fully formed. So, if you are a newcomer to Salesforce and want to see what it can do, or you want to focus on some new features that can spice up a long-term relationship with Salesforce, keep on reading!

Salesforce focuses on consumer and customer relationship management, allowing businesses to keep their relationships with their customers intact by ensuring that the team of people behind the scenes is intact. Part shared virtual workspace, part data activation, and collection company, going from Snowflake to Salesforce can do a lot for you, and once you learn about some of the hidden features, it will do even more.

You Can Use SalesForce For Brand Emails

This might be something that you don’t know about, but Salesforce allows you to create branded marketing emails specifically designed for your business. You can have several set types of emails for various purposes and various audiences. Add a logo and some personalization, and you have yet another way to visit your audience and give them valuable information.

Salesforce Has A Mobile App and A Codeless App Maker

If you find that getting in front of a laptop is difficult at the moment, but you still need to be updated on all the data that salesforce is giving you, you can install Salesforce Mobility and see everything on the app. It works just like the computer version, and you also don’t need to use any code or spend precious minutes learning a brand new interface.

Speaking of no code, Salesforce has a lightning application builder where code problems will no longer plague your business. The Salesforce Lightning app builder will walk you through the easy process of building an app and then getting it out in the hands of your customers, and the entire process is streamlined and so straightforward anyone can do it. Plus, you don’t need to worry about learning how to code before you build the next big app.

Salesforce Invented The App Store

Speaking of apps, we’ve all gone through the brightly colored blue rabbit hole in the app store, holding games and music and all sorts of other things that we can access with the simple touch of a finger. However, while Apple is mostly well known for the stores and the Iphone that the App Store resides on, it was superseded by AppExchange, which Salesforce created in 2005.

They had wanted to call their application the app store and trademarked the phrase but settled on AppExchange. The trademark lasted until the Salesforce Cofounder gave the term to Steve Jobs as a thank you for all the support he had given them.

They Have A Lot Of Domain Names

Since Salesforce is all about their own image, they have seized a lot of domain names that they want to hold onto for future projects, some of these include names like: Desk.com, Do.com, Site.com, Social.com, Force.com, Work.com, Data.com, and Database.com

Some of these names have been sold off, and others are still being held, but it will be very interesting to see what other domain names they are going to buy next and what projects or websites will be associated with them.

Salesforce Offers Email and Phone Support Too

Salesforce allows you to make phone calls using their software “Lightning Voice”, where all the phone calls are made on the cloud if your phone number is synced to the platform. They also offer email syncing, making sure that every conversation you have is saved and synced with the CRM. In addition, that data from the cloud will go right to your email, preventing you from having to copy and paste every single thing.

These two methods make working on Salesforce even more accessible for people within the same team to connect and communicate, ensuring time is spent on more important things within the project instead of fruitlessly trying to connect.

Take Your Knowledge and Use Of Salesforce To The Next Level

With all of this extra knowledge of all the little secrets that Salesforce has beyond just dealing with data and sales, you and your team will be able to continue to take advantage of everything Salesforce has to offer and use those benefits to get even more work done. Plus, it’s always interesting to know the facts about the company you are working with, and learning more about Salesforce can make you feel good about continuing to use the product.