Connect with us

Executive Voice

How Emotional Intelligence Improves Career Success

The importance of technical skill is well known in any profession.  Yet beyond the ability to complete job duties, there is also a need to develop positive, professional relationships with one’s coworkers, customers, staff, and supervisors.  The ability to form and maintain these relationships is made a lot easier with the help of emotional intelligence, or EQ.

emotional intelligence


What is Emotional Intelligence?

The term was officially coined in a 1990 research paper by psychology professors John D. Mayer and Peter Salovey.  In their mind, emotional intelligence is “the ability to accurately perceive your own and others’ emotions; to understand the signals that emotions send about relationships’ and to manage your own and others’ emotions.”  For too long, these abilities were seen as fringe benefits in a workplace.  In truth, people who can manage their awareness of human feelings make great leaders.  As author Daniel Goleman points out, “[t]he most effective leaders are all alike in one crucial way: they all have a high degree of what has come to be known as emotional intelligence….”


emotional intelligence 2


Benefits of  EQ in the Workplace

The data backs Goleman’s assertion up.  Those considered to have high emotional intelligence are 7x as likely to be effective leaders.  A single point increase on an EQ test (emotional intelligence quotient test, modelled after the IQ test) is correlated with $1,300 in additional annual income.  Most telling, a 2021 study of Spanish workers revealed that high emotional intelligence was a stronger predictor of salary than both age and gender. 

emotional intelligence 3


Why is Emotional Intelligence Important?

Simply put, no one works completely alone.  Every job requires its workers to interact with other humans. The better one is at doing it, the greater success they will achieve.  Those with high emotional intelligence are more likely to embrace cross-cultural experiences, feel positively about those with which they work, and remain with a company longer.  The benefits are especially high in supervisor and customer facing jobs.  Restaurant managers do both, and those with higher EQ generate 34% higher profits, increased guest satisfaction, and improved employee retention. 


Like conventional intelligence, there are people who possess a natural advantage in this field.  Many are socialized to disregard their emotions, making it difficult for them to develop high levels of EQ.  Good news – social skills are just that: skills, which can be learned by anyone.  The first step in improving your emotional intelligence is to understand your feelings.  Practice identifying your emotions in times of stress and consider how your emotions impact your reactions.  Once you are aware, work on monitoring your reactions. 

If you act rashly in times of stress, take a break or wait before responding to a certain issue.  Even stepping away for 5 minutes can improve a situation dramatically.  Some tools that can help men on their path to emotionally intelligent professionalism include mentorship and journal-keeping.  Find what works for you and stick to it.  Many people are smart, but without emotional intelligence, plenty don’t succeed.

Brian Wallace is the Founder and President of NowSourcing, an industry leading content marketing agency that makes the world's ideas simple, visual, and influential. Brian has been named a Google Small Business Advisor for 2016-present and joined the SXSW Advisory Board in 2019-present.

Advertisement Become A Crypto Expert

Join Disrupt Magazine

Become A Disrupt Contributor

Most Disruptive

Entrepreneurship9 months ago

Navy Veteran Davis Chris Takes the Music Industry by storm

In life, you need to break down anything that might be holding you back and change course if need be...

Entrepreneurship10 months ago

5 Disruptive Leaders Paving the Way in 2021

Where there is uncertainty, lies a whirlwind of opportunity. 2020 was the year that had entrepreneurs learn a great deal...

Politics1 year ago

Brock Pierce Wants To Disrupt The Two Party System And Be Your Next President

We don’t usually cover politics much here at Disrupt, but when Crypto billionaire and friend of the show, Brock Pierce...

Business1 year ago

John Mcafee – Predictions For The Future

John McAfee is a world-famous tech CEO, computer scientist, civil disobedience activist, privacy advocate, and pioneer of the commercial anti-virus...

Finance2 years ago

Gaby Wall Street – Teaching Latinas to Thrive During The Crisis

It’s no secret we are facing one of the most challenging financial times of the last few decades as we...

Entrepreneurship2 years ago

Tony Delgado – The #1 Entrepreneurship Movement In Puerto Rico

Puerto Rican online market is in constant progress. With many entrepreneurs who are coming here to start a business, it...

Entrepreneurship2 years ago

Elena Cardone – The 10X Ladies Conference Is Declaring 2020 The Decade For Women

The next ten years are meant for women to continue growing their potential and succeeding in multiple areas, including business....

Marketing2 years ago

How Josh Elizetxe Built Snow Into a $40 Million Dollar Business

There is nothing quite like an entrepreneur’s determination when starting a business. That’s my original quote by the way (pun...

Entrepreneurship2 years ago

How Jason Capital Became A Self Made Millionaire By 24

Have you ever wanted to earn the respect of everyone who ever looked down on you at some point in...

Entrepreneurship3 years ago

Sam Bakhtiar On His Way To A Quarter Billion

Dr. Saman Bakhtiar, who prefers being referred as Sam, lives in an 8200 square foot $5.2 million house, Sam is...


Copyright © 2020 Disrupt ™ Magazine - Disrupt is a Minority Owned Privately Held Company

Disrupt ™ is the voice of Latino entrepreneurs around the world. We are part of a global movement to increase diversity in the technology industry and we are focused on using entrepreneurship to grow new economies in underserved communities around the world. We enable millennials to become what they want to become in life by learning new skills and leveraging the power of the digital economy. We are living proof that all you need to succeed in this new economy is a landing page and a dream. Disrupt tells the stories of the world top entrepreneurs, developers, creators, and digital marketers and help empower them to teach others the skills they used to grow their careers, chase their passions and create financial freedom for themselves, their families, and their lives, all while living out their true purpose. We recognize the fact that most young people are opting to skip college in exchange for entrepreneurship and real-life experience. This Podcast was designed to give them a taste of that.