Connect with us

Executive Voice

Surging Popularity of Remote Visual Assistance And It’s Benefits

The COVID-19 disrupted the normal business processes. However, it also gave rise to the latest technologies for a smooth workflow. It coerced businesses and organizations to adopt remote working solutions. From face-to-face meetings, people started with video call conferencing. From working in an office, people shifted to work from home.

However, some types of work cannot exactly take place from a home’s comfort. For example, a computer repair can’t take place at your home or even through a video call.

Here comes the role of remote visual assistance. Its popularity is surging due to its exceptional uses. First, it allows people to get a touchless service experience. It helps achieve several business objectives such as time-saving, cost-effectiveness, and reliability.

How Does Visual Assistance Help?

Remote Visual Assistance technology helps businesses to provide their services to clients remotely. You wouldn’t have to send someone to the customer to resolve their issues as a business. Instead, you can connect with them over the Remote Visual Assistance app and help them solve the problems step by step.

The remote visual assistance technology doesn’t necessitate customers to show their faces to the experts. Instead, they can directly show the issues. Then, the experts can highlight the points or places requiring changes and talk the customers through the fixing process effectively.

Significant Benefits of Remote Visual Assistance

As discussed above, remote visual assistance helps to reduce costs since everything can take place remotely through a call resolution to problems. Some of the benefits it provides include:

1. Effortless and Convenient

Remote visual assistance is a hassle-free way of solving issues since it works through a smartphone. It’s a simple process and makes tasks more manageable.

2. Enhanced Productivity

It allows the expert to understand the customer’s issue quickly, and they can take notes, which wouldn’t be possible through on-site work. It even enhances the productivity of sectors such as inspections, maintenance.

3. Quicker Response

Often some cases need urgent response. Remote visual assistance helps with quicker responses since the customer and the expert are only an app away. This technology uses video and several other AR tools that help to understand the problem and implement solutions quickly.


Remote visual assistance is the future technology enabling us to work faster, better, and more straightforwardly. It even leads to a 30% reduction in time of solving errors and has a 20% improvement in call resolving rate.

Whether you’re looking to reduce costs, increase efficiency or improve customer satisfaction, FroXx Visual Assistance is the perfect solution for your business in a permanent remote environment.

Contact us to learn more



Estonian-born, Tallinn-based entrepreneur, CEO, manager, marketing strategist and professional athlete. My work have been featured by Tech.com Engadget, Medium and other publication. In my free time, I love to get engage with people, and travel to explore the world.

Advertisement defi

Join Disrupt Magazine

Become A Disrupt Contributor

Most Disruptive

tezos and NFT tezos and NFT
NFT3 weeks ago

Beginners guide to NFTs: What are non-fungible tokens?

You have probably heard the word NFT hundreds of times so far. At first glance, you thought it only had...

Sports + Gaming2 months ago

What Motorcycles Are Good For Long Trips?

Motorcycles are all about freedom. But the question is: how often do we really go out there and enjoy the...

Executive Voice2 months ago

3 Ways Maternal Instincts Give Women In Leadership An Advantage

As the landscape of gender roles continues to be redefined, these 3 experts agree that their maternal instincts provide an...

Executive Voice3 months ago

The Queen of Title: How Powerplayer Rachel Luna is Disrupting the Title Industry Through a Modern Approach

Rachel Luna has made quite the name for herself within Texas’s title real estate business as the Title Queen and...

Executive Voice3 months ago

Nancy Almodovar: The Latina CEO Who is Disrupting the Status Quo of the Luxury Real Estate Market

It comes as no surprise that Nancy Almodovar, the CEO and founder of Nan and Company Properties, is one of...

Business3 months ago

How To Nurture Talent Within Your Business

Your business can only succeed with talented workers on the payroll. Luck and even strong economic conditions will only get...

NFT4 months ago

Solana’s value plummets below $98 due to a Wormhole Exploit

Many people thought blockchain technology was robust, secure, and virtually “unhackable.” However, the crypto world has faced several hacking incidents...

NFT4 months ago

Polly Kole, The Beauty With Gifted Hands Tycoon Of NFT Sculptures

In a society full of stereotypes, people clinging to appearance and disregarding one’s achievements is the magnificent Polly Kole stunning...

gold and black round emblem gold and black round emblem
Cryptocurrency5 months ago

Bitcoin’s Volatility Explained

Since cryptocurrency was introduced in 2009, it has become a very controversial subject for both critics and supporters. One of...

News5 months ago

Spider Man; No Way Home’, Crushes Box Office Estimates Generating A Mammoth $253 Million In North America.

After only 3 days in the cinemas, the latest and last Spidey outing disrupted the international market as the highest-grossing...


Copyright © 2020 Disrupt ™ Magazine - Disrupt is a Minority Owned Privately Held Company

Disrupt ™ is the voice of Latino entrepreneurs around the world. We are part of a global movement to increase diversity in the technology industry and we are focused on using entrepreneurship to grow new economies in underserved communities around the world. We enable millennials to become what they want to become in life by learning new skills and leveraging the power of the digital economy. We are living proof that all you need to succeed in this new economy is a landing page and a dream. Disrupt tells the stories of the world top entrepreneurs, developers, creators, and digital marketers and help empower them to teach others the skills they used to grow their careers, chase their passions and create financial freedom for themselves, their families, and their lives, all while living out their true purpose. We recognize the fact that most young people are opting to skip college in exchange for entrepreneurship and real-life experience. This Podcast was designed to give them a taste of that.