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Changing the game of the logistics supply chain for the better is a robust app PackagePortal by J.G. Whitley and Gabriel Chaney.

In the future, they aim to assist logistics companies in securing consumers’ data.


The kind of success and the level of momentum certain industries are attaining currently is certainly a sight to behold, looking at how amazingly they have created milestones, especially in trying times like these. One cannot deny the constant rise of the e-commerce space that has spellbound the world with an increasing number of people purchasing goods and services online, especially after almost everything moved digital. The increasing demand for products/services online is directly proportional to a great demand for courier services. However, many courier services have also often presented hassles in the shopping process, with back-end delivery confirmation charges and inaccurate delivery data, making it even more difficult for online selling businesses to function properly. Such issues and problems needed a cutting-edge solution, which came in the form of “PackagePortal”.


Wondering what PackagePortal is? Well, this is a one of a kind app and an innovative Phoenix-based technology company founded by J.G. Whitley and Gabriel Chaney. The former serves as the CEO of the firm, with a history of being a 20-year logistics business owner, and the latter serves as the CTO, who is a software engineer and has had a decade long experience in coding. Both these driven and passionate professionals founded PackagePortal to make everything easy and convenient for the merchants and the buyers with the aim to better the logistics supply chain through decentralization of the delivery process, where they could provide merchants with a cheaper option to confirm their deliveries and access their data using consumer incentivization.


Whitley highlights that the current system involves carriers and freight brokers charging merchants $5-7 per signature confirmation and also taking control of the delivery data, where brokers charge a fee for merchants to access; PackagePortal changes the game for the better and offers partnering merchants an independent stream of data from consumers using a scanner on the app, at a rate of 19 to 35 cents per scan.


This has made the entire process quite simple and efficient, with customers scanning the barcodes on their packages and rating the delivery experience in real-time. This ensures direct delivery of data to merchants, where merchants can hold the courier services accountable to improve their services. PackagePortal has been making a lot of noise in the industry; the proof is the astounding 125,000+ downloads on the app store and 7 million total scans across the world as of April 2021.


Both the founders worked relentlessly towards making PackagePortal a sure shot hit after facing many difficulties along their path but by addressing the concerns surrounding the vulnerabilities in data storage of the logistics world. Their latest version on Android and IOS stores comes with more stringent security, making it difficult for people to automate accounts. They have also removed many fraudulent accounts and now have also received a GDPR compliance rating by the EU.


In the coming years, the founders aim to assist logistics companies in securing consumers’ data with PackagePortal. They have also been in negotiations with large logistics suppliers for platform adoption across Asia, Europe, Middle East, specifically Dubai.


PackagePortal has been founded to empower the consumer and the merchant, and that’s what it has been doing. To know more, visit the website, https://www.packageportal.com/ or follow them on Instagram @packageportal.

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