From one truck and trailer to up to 80 trucks and trailers, this is the story of how Kyle Favel managed to grow his company Favel Transportation into one of the most successful small transportation companies in Western Canada.
Kyle Favel with his truck and trailer decided to begin his journey to becoming a businessman. With his love for his community and appreciation of truck drivers, he had managed to sustain growth throughout the past 18 years.
“I started our company in 2004 as a single truck operation, one truck, one trailer. We’ve grown with the economy, we’ve shrunk with the economy and taken steps to get people to learn about our businesses,” says Kyle Favel reminiscing on the years that have passed.
It is easy to see how Kyle Favel has managed to grow his company, as he has always taken into consideration his clients as well as the comfort and safety of his drivers. First by investing in quality trailers.
“Our trailers are five years old or newer, and primarily they’re the brand Wilson. Wilson is well known for their quality, durability, and ease of use,” says Kyle Favel.
Favel Transportation has also taken the time to modify the trailers in order to increase their safety, to protect both the product being transported and the drivers.
According to Kyle Favel “What sets our trailers apart is we put auto inflation systems on the tires to make sure that the tires are always inflated properly, and that we don’t lose any downtime due to a flat tire.”
Outside of these investments, Favel Transportation also spends a significant amount of time ensuring that the truck and trailers are safe.
“We have in-house policies that have us doing best practices like three-month safety checks on our trailers to make sure that they’re always roadworthy. Whereas a normal trailer only needs to be checked every 12 months, we do it every three months just to ensure safety, safety, and safety,” says Kyle Favel.
These investments along with the policies implemented allow Kyle Favel and Favel Transportation as a whole to also focus on employee satisfaction in order to reduce turnover.
Kyle Favel says, “Our staff is important and I believe in having a good solid dispatching and sales staff to make sure that the customers know that we’re going to be there for them. It also lets prospective drivers know that we don’t have a lot of turnover in our office so that way people know that we’re serious about keeping good quality people.”
When looking to the future, Favel Transportation has put a priority on growing the business organically. This includes focusing on gathering leads from drivers or receiving phone calls by word of mouth references and ensuring that the community is aware of their presence and contributions.
Favel Transportation is also looking to expand the business in other ways. Kyle Favel says “we are looking to purchase more trucking companies through mergers and acquisitions to add more capacity for us and to carry more loads for our customers. And we look at that as adding more people and building a culture of people who want to succeed and do the best for the truckers and do the best for the customers.”