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Executive Voice

How G.I Tax Offers Customer Support All Year Round – Not Just Tax Season

As 2021 will soon be upon us, many businesses are frantically trying to make sure their taxes are in order for the end of the fiscal year. Between now and April, accountants and tax services will experience their busiest time of the year. It’s a time when many tax services will open up for this period alone to fire out invoices and rake in massive income from people who are desperately trying to get the job done that everyone puts off.

But tax doesn’t have to be a seasonal project that brings dread to the pit of your stomach. In fact, having a good relationship with your tax consultant should leave you feeling prepared and in the know all the year round. And that’s exactly what G.I. Tax does. The Florida based taxes and finance service is open all year round for whenever their customers need them.

In addition to this, they offer a Patriot Bar that allows clients to take advantage of certain services all year round for free, including notary services, financial consultations and planning, applications assistance-financial aid, scholarships, home purchases, auto purchases and more.

G.I. Tax wants its customers to enjoy a pleasant experience with them, and not the panicky stress that the tax season usually brings. “We want tax season to be their favorite season! We believe everyday is grand opening!” Director of Operations Emily Meyer explains. She adds that they shaped their customer service from Disney and their consistency from McDonalds, two establishments you wouldn’t expect to be associated with tax. Meyer adds: “Our message would be that the customer experience is what matters in all businesses no matter what the product.”

As Meyer notes, the takeaway from any service is always the customer experience. Getting the job done should be the guarantee at the very least, but what people remember are the details, the people involved, and how they felt throughout the process.

With a company slogan of “No dime left behind”, G.I. Tax is committed to serving Americans with professional and accurate tax preparation and financial services all year round. Taking immense pride in their work, or “mission” as they describe it, when customers visit their local office, they are immediately received by professional and knowledgeable staff. According to G.I. Tax, their team goes through a comprehensive “tax boot camp training program” to ensure they are “prepared, able, and ready to deliver” the very highest quality service with meticulous accuracy when preparing tax returns. Not only are they getting an essential job done, but they are protecting the financial security of families.

Their key and unwavering principals behind the service include dependability, integrity, pride, loyalty, and unwavering support for their country, to name a few. G.I. Tax doesn’t just complete box ticking exercises to deliver their services, but they go the extra mile to personally support clients and offer them year-round support, when many other offices do not.

Find out more about G.I. Tax here.

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