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Executive Voice

The Reinvented Cold-Call: You Won’t Believe What Exclusive Calls Can Offer

Imagine your business running efficiently with the sales team, always gleaning new clients and managing their needs at a superior level. And imagine some more that your expert sales team does not get bogged down with making calls and scheduling appointments. Your expert sales team is free to do what they do best — make the sale. Sounds good, right? Mohsen Amin, CEO, and Founder of Exclusive Calls thought so, too. This is why he turned the art of cold-calling entirely on its ear back in 2011.

From rocky beginnings to full-blown success

Exclusive Calls is a telemarketing company that’s been around since 2008. With the recession hitting shortly after the brand’s launch, Mohsen, known to colleagues as Mo, got off to a rocky start with his new business. To make matters worse, the recession turned the business world upside down, and the result was a whole new generation of sales and marketing tactics born out of sheer desperation. But no matter what Mo tried, his cold-calling business was at a standstill.

With the demise of his company looming in the background, Mo couldn’t help but think there was a market for what he had to offer. He just needed to figure out what new twist he could add — something unique and useful. He decided to take a deep dive into the process of training and managing. In doing so, he realized one thing businesses of all sizes needed most was a support system for their sales team. And then Mo started thinking outside the box.

What if his company could give sales teams access to thoroughly trained and managed appointment setters that work exclusively for their company?  Taking on the responsibility of hiring, training, and managing the appointment setters, Exclusive Calls could allow businesses to get back to driving more sales and earning more revenue. Guess what. Mo’s idea was spot-on. And that’s the story of how Mo Amin reinvented the practice of cold-calling.

Superior remote work backed by superior technology

When reinventing his brand, Mo knew hiring employees, and then having to train them was a part of the business process that needed a serious upgrade. Most business owners and HR teams would not hesitate to agree. Many companies don’t have the time, resources, space, or technology to find and train the caliber of employees Exclusive Calls has at its disposal.

This is where Mo saw his service filling the gap. Schedulers work remotely, so companies do not have to provide physical space for them. Even better, Exclusive Calls provides their employees with state of the art technology that many companies do not have and cannot afford to purchase in-house. Suppose your business is on the verge of expanding, but expenses are a concern. In that case, Exclusive Calls gives you the most for your money by providing an excellent service without burdening your business with technology upgrades and space issues. 

Exclusive Calls’ technology is so advanced; you might not even realize your scheduler is not in your building. Access to your scheduler is so natural; it’s easy to consider them as part of your in-house team. Transparency is also made easier with Exclusive Call’s state of the art technology. Business owners and management are always given access to a portal where they can view the stats of every single call their scheduler makes on behalf of their business.  

What can Exclusive Calls do for your business?

Small and large businesses alike can benefit from the services Exclusive Calls offers. If your sales team is overwhelmed with managing calls and appointments, it does not function to its full capacity. By hiring an appointment scheduler from Exclusive Calls, your sales team can start hitting sales targets and then raising the bar.

Working with 80 – 100 new and different companies each month, Exclusive Calls has a trusted reputation. Their service is capable of helping your team achieve a 25% growth in sales, which is nothing to sneeze at for any size business. But for larger companies, 25% growth can mean 75M – 100M in revenue.

The bottom line

Back in 2008, Mo Amin was scrambling to save his cold-calling business. Knowing he just needed a hook — something different and necessary to offer companies — he forged ahead by taking a hard look at what needed to change within his business.

The results are a completely transformed telemarketing company that promises to help your sales team crush their goals by focusing on what they do best — sell!  If you are ready to take your business on a new journey, visit Exclusive Calls and chat with one of their experts. It just might be the lifesaver your business needs to go the distance in today’s challenging times.

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